Crowne Plaza London - Docklands by IHG
客人怎麼說
We had booked into the hotel for the bank holiday weekend in August. As a result, the streets around the hotel and the ExCel were very busy, so after a grueling back and forth, we were finally able to take over the parking space of a guest who was leaving behind the hotel by chance. German trade fair venues usually have ample parking, which contrasts with London's policy of reducing car traffic in the city. We weren't aware of this. However, the friendly staff were understanding and, because we had struggled to find parking and our standard room wasn't ready yet, we were upgraded to a King Superior Room with a fantastic view free of charge. I would like to take this opportunity to once again highlight the truly helpful and friendly staff, namely Gaya and Shyla, who were always attentive and provided us with tips throughout our stay. The location couldn't have been better – a 5-minute walk to the IFS Cloud Cable Cars and a 10-minute walk to the Elizabeth Line/DLR, both easily accessible with TFL Visitor Oyster Cards. We had a great view from our spacious, air conditioned room with a refrigerator (minibar) on the 4th floor, we lacked for nothing, the breakfast was excellent, and if we hadn't been so busy with our trips into the city, we would have loved to visit the great restaurant in the hotel. There is even a Tesco Express and other small shops, restaurants, and bars right around the hotel.
Michael
2025年8月
Nice hotel which was pretty convenient to the O2 via the cable cars. Although it should be noted that the cable cars were not running when the evening event in the O2 was over and we had to get the tube back which was fine. The room was nice with actual brick walls between the rooms instead of the typical cardboard walls which you can hear everything through. The breakfast was also superb with pretty much everything you could want on offer. It was also nice to have a pool which is quite rare for London hotels and our kids loved it. It's also very close to the Excel too and as an added bonus there is a Tesco right next door for picking up water etc.
Gary
2025年3月
Perfect location if you are attending a concert at the O2 arena. The IFS Cloud cable car is just a short walk away and brings you a short walk away from the O2 in about 10 minutes. The hotel rooms were modern.
Jennifer
2025年10月
Very freindly staff from the reception, dinner area, clearners etc.. We hadn't planned to book for breakfast but considering what was included it was value for money and we were able to take the drinks, (glass of cramberry, orange jusice etc) back to the room to finish off. The room had a view over the river, which was better than the last 3 stays, so we were able to sit and unwind, watching the world go by before/after using the pool or heading for Excel which is less than a 10min walk away. There was a few hicups with the room but the staff fixed them straight away, apart from the light which we said could wait till we checked out.
Jill
2025年9月
The staff was super friendly and professional, especially Gaya, in reception, she was our first contact with the hotel and she made a really good impression, which then matched the whole service. Also, Henrique and Jules who helped us with places to go during our stay. The staff always had a smile to offer. The rooms were spacious with comfortable beds and pillows. Everything was clean and in great condition. The fact that we had a hair dryer and iron in the room and that we didn't have to request it in reception, was definitely appreciated. The breakfast was excellent, full english, continental, fresh fruits, with pancakes available on request, hot drinks, and a variety of juices. It was delicious. The location was good, 2 min walk from DLR Royal Victoria, which was 1 stop away from Jubilee Line. We arrived by car, and there was parking available for £25 per 24h. There is a Tesco Express around the corner for any conveniences, 1 min walk.
Monica
2025年9月
The staff treat you like royalty from the minute you walk in. nothing is too much trouble for them. They are so lovely and welcoming. The hotel itself is beautiful and very clean with a gorgeous view across the waterfront, especially at night when it’s all lit up. We were able to check in early which was perfect as we had a music event to be at for 2pm - and we were given a room upgrade and a complimentary bottle of Prosecco as it was my birthday, I was so grateful for this! These extra touches were so appreciated. I wish I’d caught the lady’s name on reception but hopefully she will get to see this message and know that she made our stay extra special with memories that will last a lifetime. We were so sad when we had to leave and we can’t wait to come back! Thankyou all so much for your attention to detail and your kindness xxx
Leanne
2025年7月
Location was 2 minutes from DLR Victoria giving ready access to London City (use city mapper app, brilliant). Good food, ate in restaurant first night. I would stay here again as long as I wasn't driving.
Philip
2025年8月
Outstanding support from the Duty Managers, who ensured our stay went well. We'd booked 3 rooms but booking.com had only informed the hotel of one room booking. I was on the phone to booking.com's customer service for almost half an hour and not really getting anywhere. The Duty Manager was so supportive throughout all this and, when the customer service from booking.com was being less than helpful by not providing any details about who in the hotel they were contacting to inform them that I did, in fact, book 3 rooms, it was the Duty Manager at the hotel who took the lead and said we would resolve it amongst ourselves because she could see we weren't getting anywhere with booking.com. I wish I'd got her name but I was so stressed because this was a last minute booking for one night only due to an issue with the hotel we were staying at the previous few nights (swimming pool out of service and I promised my nephew a swimming pool so needed to find somewhere with a pool!). The Duty Manager the following day was also incredibly accommodating and helpful in arranging a late check-out. The staff we met throughout the hotel were great and the facilities (namely, the pool, sauna and steam room) were enjoyed by all those in our group who wanted to use them. Very comfortable beds. Can't complain! A huge heartfelt thanks to the two Duty Managers we encountered - things could've been very different, had it not been for the two of you.
Samina
2025年8月
This is a great hotel in a wonderful location just a 2 minute walk from DLR Royal Victoria station and right in the heart of London Docklands. The standard room we had was excellent, a very comfortable bed, a small fridge and plenty of wardrobe space. The staff were all incredibly friendly, from the lovely welcome at reception (special mention to Kalyani), to the excellent staff at breakfast and all of the cleaning staff. Breakfast was 1st class, lots of choice, well cooked hot foods and everything was kept topped up despite it being incredibly busy. Docklands was an eye opener, lots to see and do with a number of great places to get food either eat in or takeaway. The hotel is located close to the London Cable Car and I would thoroughly recommend a trip on this as the sun sets, the views of The City are spectacular, if you don't fancy the cable car ride there is a great bridge over the dock, right next to the Excel Centre, with equally good views. We definitely hope to return.
Robert
2025年7月
From when we checked in to when we left everything was amazing,the staff all friendly and helpful.On arrival we were given a room update overlooking the docklands,the man whose name I couldn't remember where is was so excited was the kindest friendliest mam,unfortunately I never saw him again to thank him,It literally made our stay! Pool was lovely as well as jacuzzi.The breakfast was perfect a good range of all sorts,and all hot and fresh.Also we had been out for a walk and it was quite a hot day,there's always a ice cold fresh lemon water station at by the lifts that tasted so refreshing.The beds are amazing the best sleep I've had in a while and the view was literally breath taking.Perefect location for the 02.
Samantha
2025年7月
訂房專線：
+1 (888) 385-8465